Buzz Bingo Privacy Policy
Your privacy matters to us. This Privacy Policy explains how buzzbingo-uk.com collects, uses, stores, and protects your personal data when you use our platform. We are committed to full compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By using our website or services, you acknowledge the practices described in this policy. We never sell your personal data to third parties for marketing purposes.
Data We Collect
When you register or use buzzbingo-uk.com, we may collect the following types of personal data:
- Identity data – full name, date of birth, username
- Contact data – email address, phone number, postal address
- Financial data – payment method details, transaction history
- Technical data – IP address, browser type, device identifiers
- Usage data – pages visited, games played, session duration
- Verification data – copies of ID documents as required by UKGC regulations
How We Use Your Data
We use your personal data only for the purposes for which it was collected, in line with applicable law.
Legal Basis for Processing
We process your data under the following legal bases: performance of a contract (to provide our services), compliance with legal obligations (AML, KYC, age verification), legitimate interests (fraud prevention, security), and, where required, your explicit consent (marketing communications).
Marketing Communications
We may contact you about buzz bingo offers and promotions only if you have opted in to receive marketing. You can withdraw your consent at any time via your account settings or by contacting our support team.
Cookies
buzzbingo-uk.com uses cookies and similar tracking technologies to enhance your experience, analyse site performance, and serve relevant content. You can manage your cookie preferences through the cookie banner displayed on your first visit, or via your browser settings. Disabling certain cookies may affect site functionality. We use strictly necessary cookies, performance cookies, and, with your consent, targeting cookies.
Data Sharing & Retention
We do not sell your data. We may share your data with trusted third-party service providers (e.g. payment processors, identity verification providers, analytics partners) solely to operate our services. All third parties are contractually obligated to protect your data. We retain your data for as long as your account is active and for up to 5 years thereafter, as required by UK financial regulations and UKGC licence conditions.
Your Rights
Under UK GDPR, you have the following rights regarding your personal data:
- Right to access – request a copy of the data we hold about you
- Right to rectification – ask us to correct inaccurate data
- Right to erasure – request deletion of your data (subject to legal obligations)
- Right to restrict processing – limit how we use your data
- Right to data portability – receive your data in a machine-readable format
- Right to object – object to processing based on legitimate interests
To exercise any of these rights, contact our Data Protection Officer via our on-site support.
Security & Contact
We implement industry-standard technical and organisational security measures to protect your data against unauthorised access, loss, or disclosure. If you believe your data has been compromised, please contact us immediately. For all privacy-related enquiries or to raise a complaint, you may also contact the UK Information Commissioner's Office (ICO) at www.ico.org.uk.